Sep 2020
Reviews
Check out Buoy Salon reviewed in the top 20 Salons around Wellington.
https://www.topreviews.co.nz/best-hair-salons-wellington/
See what our fabulous clients have to say about our service.
Check out Buoy Salon reviewed in the top 20 Salons around Wellington.
https://www.topreviews.co.nz/best-hair-salons-wellington/
I had my first appt with Buoy this week and I can honestly say iv never been so impressed with the service.
I have been in NZ 8 years and have always been very disappointed leaving the hair salon and unimpressed with my finished look.
Jolene was amazing! She was so thorough, walked me through everything and offered her expertise which was so helpful. I felt very looked after and trusted what she was telling me rather than trying to upsell to me. It was the first time I have walked out of a salon in a long time and was happy with my look!
Kudos to Jolene and Buoy! I’ll be back for sure
– Emily
A heartfelt thank you for a holistic treatment, the warmth and sensitivity of your selected team and the excellence of work. Your skill and humanity shows through with all the people I have had the pleasure to interact with.
Have a peaceful, love filled Christmas and may the new decade build strength and success to yourself and your business.
– Maya
Ashlea and Elle took such good care of me. Much appreciated.
So much fun being pampered, and having such high end, professional and really nice treatments.
Really made being prepared for my surgery on Friday, even better.
My skin looks amazing, and I feel really good post surgey, which is partly thanks to Ashlea and Elle for looking after me. Plus, I loved the conversations coupled with laughter - like spending time with good friends.
– Rebekah
I was in the salon and had my first appointment with Te.
She is awesome and really made me feel relaxed and comfortable. Conversation was upbeat and easy going. I'm going through a hard time and she was really empathetic and just an all-round credit to your company.
I just wanted to pass that on
– Callum
I finally cashed in my voucher. What a wonderful experience, Ashlea was incredible. So good - I fell asleep and woke myself with my snoring!!
Please pass on my gratitude
– Amanda
I meet with Ashlea yesterday for the first time, I have previously had Kelly. I was really thrilled with Ashlea’s work and she was friendly and efficient.
– Shona
Thank you very much for setting up my appointment with Joel, he was excellent and I’m tickled pink with my new haircut! We had some good banter and he was very professional, his attention to detail and care was first class.
Also of note was the lady who managed the customer care experience...Sam I think, she was as sharp as a tack in getting my details, and ensuring my visit and experience was perfect...which it was !
Thank you from your new loyal customer.
– David
This was my first experience at your salon and I really enjoyed it. Loved my cut and felt very special too. I am very hair conscious and love my hair length and thickness. Both being this important, it was conveyed to my hair specialist and he has made sure that I had my length and thickness maintained
Joel was my hair specialist and I loved him.
– Sonali
Just wanted to say I love my hair stylist Beverley she is amazing. I have had so many compliments on my hair even from people on the street I don't even know!!!
– Jenny
I just wish to say that I am thrilled to find Buoy Salon.Its like a fun day out and I love the professionalism and joy that the skilled operators give out.I am especially thrilled to find Vicki who really cares about my hair and seems to know exactly what I want .I am very happy
– Jenny
I booked a colour and cut with fabulous Vicki Bush. Wow, I have never received so many compliments ever.
I love my new colour and cut! Vicki is a perfectionist and a master in her field! Please pass on my appreciation and thanks to Vicki.
Looking forward to my next appointment.
– Michalene
Thanks again to Tahni for a super lovely cut. Lots of compliments already received.
– Fiona
I have to say that it is always a joy to come into your salon - the gorgeous and happy Eddie always makes me feel super special and welcome - he is a HUGE asset to you.
The wonderful Ashela is a great credit to you as well - she has the most amazing presence and a beautiful caring nature. She too makes me feel super special and welcome.
I met Elle for the first time and oh goodness me, she is amazing! Yes, making me feel special and welcome too.
Keep up the good work!
– Kristjana
I felt super comfortable about the whole experience and have never had such an amazing hair cut, so thank you.
– Isabella Bosley
A special word about Eddie - What a wonderful young man. He lights up the salon and makes me feel glad to know him and welcome, even when I go in just to say "hi". As an elderly client, I always feel glad that this wonderful young man is genuine, not judgemental or 'ageist', and really does present the welcoming face of Buoy.
– Suze
I ended up thoroughly enjoying my haircut yesterday with Te. Te talked me through her ideas, put no pressure on me at all and we ended up with a result that made me feel good about myself and the process. I appreciate her consideration and her skill. The fact that she’d been thinking about the approach and my needs even before I got there speaks volumes about her approach to what she does. I never realised how a haircut can make you feel. Thank you to her and the team.
– Terry
I just thought I'd send a quick note to say that I still absolutely LOVE everything about Buoy. Mathias is awesome with colour and of course, Michael is just amazeballs with cutting my hair. I couldn't imagine ever trusting any other salon with my hair.
The team that supports them is fantastic as well and I always feel very cared for.
And Keicha is just fantastic as per usual too :) Wouldn't trust anyone else with my skin!
And my Eddie darling! He's just absolutely fabulous and has that wonderful manner with people, where no matter what, he completely focuses on them and makes them feel they're his main priority as he deals with them. I love it. Seeing his smiling face always makes my day when I walk into the salon :)
Love the team, love the service, just simply LOVE LOVE LOVE xoxox
– Nicole
A) Putting your customer first
B) Your incredible culture that celebrates diversity and inclusiveness (something I consider very important in where I choose to spend money).
C) Providing the best stylists ever! While allowing clients to still have the choice of what they want.
– Catherine
As per usual, another outstanding experience!
– Doug
I always find my 4-5 weekly visits (with Mathias) relaxing and fully satisfied with the results.
– Luvaine
I would like to acknowledge the good service I get from your team. I have only recently started having my hair cut at Buoy and I absolutely love and trust Vicki
– Kahu
Jolene is an absolute treasure. She looks after me and my partners hair. Her knowledge and attention to detail makes all the difference.
– Urszula
Huge thanks to Andrew.
I presented Andrew with the near impossible task approx 8 weeks a go ... please change my hair back to platinum blonde from jet black.
I walked out of the salon with beautiful platinum blonde hair that is in amazing condition (not breaking or falling out like when i first saw him)
Andrew talked me through the process over the last eight weeks, explaining what we were doing along the way, setting no false expectations.
Thank you heaps, your amazing
– Ang
Every time I come to Buoy I am so impressed by everybody whom I interact with, from when I arrive at the front desk.
You have such a great team, if I ever left Wellington (not planning to!), I would be one of those people who flies back to get my hair done!
Thanks for being consistently amazing, my hair always looks great when I leave.
But I just want to acknowledge as well what a great team culture you have.
Feel very lucky to be a client at Buoy, keep up the great work!
– Brenda
Welcoming, friendly and qualified staff. Great results. FIVE STARS
– Andrea
I wanted to write a quick note to say how much I love coming in to Buoy, it’s a great feeling you get right from walking in and getting a hug from Eddie, to everyone who works there, you get the feeling everyone is genuinely pleased to see you.
I have been with Mathias for several years and he’s amazing, he picks the right colour every time and makes me feel like a million bucks when I walk out. Te has just started cutting my two sons hair and it’s the best cuts they’ve ever had. I’ve just started seeing Ashley in the spa and she’s a gem, lovely and makes great suggestions.
Thank you for picking such a great team, I’m lucky to have Buoy in my life
– Wendy
Joel is awesome. That is all.
Great experience, thanks so much.
– Adam
Vicki has worked her magic yet again, more foils yesterday with a fabulous result and has got my colour just perfect. I love walking away from Buoy feeling like a million dollars.
The whole team are friendly and welcoming. I always look forwards to visiting.
Thank you and keep being awesome
– Marie
It is always such a pleasure to visit Buoy .
I have been a client of Vicky Bush before she started working at Buoy .
Her integrity is of the highest professional standard.
Vicky always makes one feel that you are the only client that she will have for the whole day .
Quite an achievement in a busy salon!
– Sue
Found a perfect salon for me and recommend it to everyone now, particularly the amazing Sarah.
– Kayla
I know in my game of real estate the confidence is the ultimate test of client loyalty - I wouldn’t go to anyone else.
– Debs
A special word about Eddie: What a wonderful young man. He lights up the salon and makes me feel glad to know him and welcome, even when I go in just to say "hi". As an elderly client, I always feel glad that this wonderful young man is genuine, not judgmental or 'ageist', and really does present the welcoming face of Buoy.
– Suze
– Melissa
– Melissa
I had a Cut, Colour and Blow Wave yesterday with Vicki and I’m really happy with it. She did a fab job.
I’ve been coming to Buoy for nearly 10 years and I have had various stylists but it says a lot about your team culture that every time I come in have a consistently great experience. I have very thick and tricky hair so it’s definitely not for amateurs!!
Also Eddie is wonderful and I appreciate his warm welcome.
– Alicia
I always have a fabulous experience with Mathias. Amazing hairdresser and also great in terms of suggestions and practicalities.
I am so thrilled I was able to find Mathias at Buoy and absolutely love the service there.
– Rebecca
I am thoroughly happy with the hair treatment I received yesterday!
Sarah did an amazing job with the colour, giving me a result that fixed all the concerns I had with my hair. I find it difficult to find a hairdresser that I trust, and as a result have been around several in town trying to find ‘the one’. I’m very happy and feel so confident with this treatment that I will definitely return.
The whole service great, from greeting to colour to shampoo, all the staff are so attentive and friendly.
I look forward to my next visit!
– Tyler
This was my first visit to Buoy although I have known about you for years. I was really impressed. The salon is amazing and I am looking forward to returning soon. All of the team without exception were fully engaged and very considerate (and very stylish - a great inspiration). Ronica is a shampoo star and the best masseuse ever!!
I was privileged to have Bev cut my hair and I got the sort of cut I had been hoping for. Can not praise you highly enough or thank Bev and the team for their attention in what I know had been a difficult week for you all.
– Linda Sorensen
Another thoroughly enjoyable appointment with Bev Dodd and another stunning cut. She is professionalism, skill and class personified.
– Rolene
As always I have a lovely time in the Salon and Hlawn. Very happy with the blowdry and the care and attention I received.
– Liljana
I had a lovely experience with Tahni yesterday as always. She is possibly the only hair stylist in Wellington who can give my curly hair the kind of haircut that I like.
– Fiona
Yesterday I had my hair cut by Mathias. He was fabulous and I will definitely be back.
– Carolyn
I just want to express my gratitude for finding such a good stylist, after so many years of bad cuts!
Wei Jiang is brilliant, thank you!
– Caroline
I came in for a colour service with Katie yesterday after an initial consultation three weeks ago.
I immediately felt like I was in the hands of a pro!
I really liked the vibe of the salon, all the stylists rocking great hair, cool colours, everyone super friendly and down to earth -you definitely get the feeling everyone loves what they do.
I am so happy I went to Buoy, the colour looks great, very happy, thank you
– Paula
I just wish to thank Lara and Buoy for the amazing treatment and service I get every time I visit. Lara is amazing and always exceptionally professional. She understands my skin and always recommends the best treatment for me. I would never go anywhere else. Lara is a treasure
– Carly
I came in yesterday for a Minifusion Treatment with Kelly.
From start to finish I found the everyone to be amazing, helpful and caring, so much so that I have suggested my son comes in for the same treatment, I walked out feeling wonderful and my skin felt so refreshed I cannot wait to start using my new products.
Huge thumbs up to you all
– Denise
Another lovely Buoy experience. Joel was a delight - attentive, gave his opinions on style options clearly and constructively, and I was pleased with both the cut and blow wave. He no doubt will prove to be a great asset for the salon.
Eddie was his usual wonderful self. I also thoroughly enjoyed the eye treatment. Such a pleasant young lady who did a good job.
Keeping up the great salon experience.
– Ruth
I was a visitor to Wellington, and was able to get an appointment,as soon as I walk in, I felt so welcomed and Joel made me feel so great and the lovely girl who did my blow wave, was very good. So the colour and blow wave I was very happy with it. Next time I am in Wellington I will be back.
– Gaynella
Yesterday was the first time that I had been to Buoy to get my hair done, it was absolutely fabulous, Jolene and Jason were wonderful. I really appreciated the super clear communication and managing of my expectations around the outcome and the cost.
I felt really looked after and am thrilled with my hair and the products I bought..
Many thanks
– Leslie
Vicki has cut my hair since coming to Buoy two years ago. She always shows such a genuine interest and concern for how my hairstyle is.
What a treat that is to any women’s self esteem. Vicki has a gift and genuine passion for her career and her clients always come first.
– Susie
– Nic
I had a wedding hair and make up trial in the weekend and I wanted to feedback because it was fantastic! Tahni and Courtney were professional and helpful and totally put me at ease. I turned up pretty nervous and overwhelmed by the fact that I'm getting married in 2 weeks but left feeling more relaxed and totally looked after.
I'm looking forward to spending my wedding morning with them again and am very grateful for the complimentary facial I've booked in for the day before.
– Liyana
I was so impressed by how my consultation with Mathias went. I only went to Buoy because I am trying to look for a credible and good colourist for my hair since I do not know much here in Wellington.
When I arrived at the salon, I was on my teacher work clothes but nobody treated like I was a nobody (which I am). Nobody gave me condescending looks or whatsoever. Mathias was so patient with my questions and explained thoroughly the plan for my hair. It was only when I got home that I learnt that I was talking to a very well-known and sought-after hairstylist!
I could not believe it! I was so impressed and I cannot wait to have my hair done again. Very professional and non-judgmental people. I really do appreciate that.
– Kristina
Another outstanding cut from Michael, looking forward to a fab colour with Wei and- hooray! - Eddie's back. So great to have his warm and vibrant personality back in the salon. All Buoy staff are fab from my experience, both superbly skilled and delightful people, creating a very happy ambience for their clients.
– Keren
Very good to see Derek back in the salon. I came away with a great haircut as well as enjoying our conversation.
Service was great from beginning to end - the warmth of the meeting/greeting at reception, the coffee, through to the person who washed my hair, and the great cut by Derek. Other staff from the Spa passing by the seating area are always friendly in a professional way.
I'll look forward to my next visit.
– Jeanette
Although i'm a life member of Buoy and always love your work, thought I would give some feedback! Chinney did a fabulous job of my Colour, and giving a bit of playful pink for me to go away with, was very cool! Great head massage, lovely way with people.
– Vicky
I was so pleased with my visit yesterday, my hair Colour, by Vicki, is wonderful.
– Linda
So many thanks yet again Buoy for the fabulous treatment. The loyal, heartfelt gratitude however is for how Buoy cultivates people skills; Elle (Senior Spa Therapist) was terrific. And particular credit to the Buoy Managers for keeping this culture so well over such a long period.
– Sally
I decided to change up my hairdresser this year and saw a recommendation for you guys on Facebook. After looking around your website I picked Tahni to do my cut and Mathias to do my colour. I have honestly never had better hairdressers... so great- friendly, welcoming and really nailed exactly what I had asked for, well and truly exceeding my expectations! I'll be recommending your salon to anyone who will listen.
– Cara
The moment I entered the salon the Buoy team were professional and friendly...most importantly, they hear you! Thanks so much.
Connect to our Facebook to read even more fabulous reviews of our award winning team. Chinney and Bev featured in a fabulous blog after Pauline completed her new look. Connect to the empowering Moxie Market blog today. Book your complimentary consultation today.
– Pauline - Moxie Market Blogger